Who Uses Lifeworks?
Our clients often say to us, "I can't believe you understood my problem before I explained it to you." That's the advantage of SBC. We have experience with many types of clients and in many market sectors. Our clients include North American organizations, often with worldwide employees, as well as employers that are headquartered outside of the United States.
Our clients include:
- Plan Sponsors (including private and public companies)
- Outsourcing Providers (including third party administrators)
- Associations (including non-profits, faith-based organizations and multiple-employer plans)
- Public Entities
Clients come to SBC with complex challenges that typically include some or all of the following issues:
- Multiple benefit plans with separate eligibility requirements
- Manual Open Enrollment procedures
- Decentralized benefits administration
- Multiple separate entities, each with individual billing requirements
- Manual billing for premium collection in the case of leave of absence, long-term disability or COBRA events
- Multiple payroll and HRIS feeds that are not standardized
- Introduction of and transition to new pension plans
- Lack of central database of employee information
- Manual defined benefit calculations
- Lack of employee and/or manager self-service
- Manual fulfillment of regular reporting requirements and employee requests
The Lifeworks system can solve all these problems, and more.